Customer: Royal Visio Goal: Tools for the visually impaired Responsible: Patrick van Leeuwen Consultant: Koen Vissers Royal Visio, a centre of expertise for the visually impaired and blind, sets strict standards for IT and internal service. A merger led to a change in the organizational structure and expectations regarding the IT facilities. “When an organization…
The Royal British Legion chose Clientele ITSM to meet their business goals, as they wanted a system that is flexible, has a customizable screen design, data and superb workflow.
Plus Retail BV is the service organisation behind 278 independent Plus supermarket operators. The Plus Retail organisation consists of a service office, three regional distribution centres and a national distribution centre.
Joint Service International (JSI) is the European licencee of the O’Neill fashion brand. Its European headquarters in Warmond has to deal with a great variety of parties: distributors, suppliers, buyers, and, since recently, its chain of O’Neill stores in the Netherlands, Belgium and Germany.
Toyota has quickly gained market share over the years and is now one of the best selling vehicle brands. On top of that, Nimag, official importer for Suzuki, has recently become part of the group. Mproof has assisted the company with improving its Service Management Processes.
We’ve compiled a few interesting resources, such as case studies from real world customers. These might give you some intriguing insights in the benefits of Clientele ITSM for your service organization. Thanks to our years of experience, we have all the knowledge to assist you with your Service Management challenges.
Read the latest news and helpful tips on everything related to Service Management, work processes and other relevant procedures here on the Mproof Blog.
