IT service provider ITAM solutions and Mproof have announced a merger between the two organizations and will continue as one legal entity under the name ITAM solutions BV. This merger allows both companies to increase their professional standing in the market.
Details“Clientele ITSM dramatically improved our change and incident management processes.” When CIMB Group—a leading ASEAN universal bank—contacted Mproof in 2014, change management was basically non-existent in their organisation. IT staff members literally ran from office to office to get approval. They were drowning in stacks of paper, and it took them days to find the…
DetailsMproof, a leading provider in service management software and service, is gearing up on a new office in Singapore later in 2020. With the goal of providing better local support, Mproof aspires to make a more meaningful connection with their customers in Asia. The increase in sales from customers in the United States marks the…
DetailsMproof, specialist in Service Management software and services, has officially obtained the ISO 27001 certification. This certificate, that was given after a series of audits done by The British Standards Industry (BSI), proves that Mproof is compliant with all rules and regulations that are relevant to information security management. An example for Service Management…
DetailsThis release announces the availability of Clientele ITSM on Microsoft Azure. The new offering reduces the need for hardware infrastructure to provide customers with a cost effective, rapid and secure way to benefit from Clientele ITSM in a SaaS environment. The advantages of cloud software In addition to avoiding many of the high upfront…
DetailsIn the coming years, Change Management will become an increasingly integral part of IT Service Management. Guiding and supporting IT staff is essential to the success rate of an ITSM project due to increased demands from management and high expectations of employees. Higher expectations, more complexity These are the main conclusions of Mproof, Service…
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